Privacy Policy

IMPORTANT: BY SUBMITTING DATA AND/OR USING THIS WEB SITE YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA THAT YOU SUBMIT MAY BE PROCESSED IN THE MANNER AND FOR THE PURPOSES DESCRIBED IN THE FOLLOWING PRIVACY POLICY.

We do not send random marketing emails to personal email addresses (spam). We conform to all of the requirements of the Data Protection Act, 1998. We have designed our business practices to safeguard your privacy. You can visit our website without revealing who you are or providing any personal information about yourself.

There will be times, such as when you submit a questionnaire, request a service, purchase a product, and so on, when we will need to obtain personally identifiable information from you or about you. Such personally identifiable information may include your name, home address, e-mail address, telephone number, identity/passport number, income, credit references, etc... The information we receive about you or from you may be used by us or shared by us with our corporate affiliates, agents, vendors and others to help process or complete a transaction; to comply with any law, regulation, audit or court order; to help improve our website or the products or services we offer; for research; to better understand our customers' needs; to develop new offerings; and to alert you to new products and services in which you may be interested. We may also combine information with which you provide us with information about you that is available to us internally or from other sources. We believe that knowing more about you can enable us to serve you better.

You should be aware that we collect usage information about you when you visit us, which helps us to understand how our site is navigated, how many visitors arrive at specific pages, the length and frequency of a stay at our website, and other such information. In addition, our web pages may place "cookies" on your personal computer. "Cookies" are small identifiers, similar to a license plate, that help us to recognize you if you visit our website again. Cookies are used to help us to personalize your viewing experiences. Cookies are not designed to be used to get data from your hard drive, your e-mail or any other personal data about you. You can reject cookies by changing your browser settings. Please note, however, that if you reject our cookies it is possible that some web pages may not load properly, your access to certain information might be denied or you might have to enter information about you or your application, inquiry or purchase more than once.

Your Personal Data will not be shared, sold or distributed with unrelated third parties, except under these circumstances:
Personal Data may occasionally be transferred to third parties for further processing in accordance with the purposes for which the data was originally collected or for purposes to which you have subsequently consented.

Personal Data will be transferred to third parties for further processing in order to fulfill orders placed by you via this Web Site and to provide after sales services. Third parties are engaged to perform services or functions in order to manage and improve this Web Site, merchandising, marketing and promotional efforts, communications or other services. Those third parties include authorized contractors, consultants, legal advisors and other companies (collectively, "agents"). They only have access to personal information needed to perform their functions, and may not share any personal information with others or use it for any other purposes than that which is contractually agreed. Where appropriate, before disclosing Personal Data to a third party, that third party is contractually required to take adequate precautions to protect that data and maintain confidentiality. Information about you may also be received from other sources (such as demographic information and purchase history) and it may be added to records about you in order to make marketing efforts more efficient. The information in this Web Site's databases may be shared or transferred to comply with a legal requirement, for the administration of justice, to protect your vital interests, to protect the security or integrity of the databases or this Web Site, to take precautions against legal liability, or in the event of a sale, merger, reorganization, dissolution or similar event. Where you have consented, your information may be disclosed to partners or other businesses who may contact you about their products or services that may interest you. During the purchase process, your information may be shared with certain intermediaries, strictly to process and ship your order.

We safeguard your information using known encryption, security standards and procedures. We also assess new technology for protecting customer information on an ongoing basis.

Please be aware that we may change our Statement of Privacy from time to time. If we do, we will update this Statement of Privacy on our website, so be sure to check back here frequently. If you have any questions about our Statement of Privacy or privacy policies, please feel free to e-mail your questions to us at info@tswelela.co.za